Our Travel Conditions

Important notes and pre-contractual information

Standard information form

The following cancellation fees apply (of the full package travel price):
90 days prior to departure 20%
89 to 60 days prior to departure 35%
59 to 40 days prior to departure 50%
39 to 16 days prior to departure 70%
15 to 0 days prior to departure 90%


Insolvency protection

Insolvency protection in accordance with the Austrian Travel Package Ordinance (PRV) for trips organised by KLUG touristik GmbH at Zurich Insurance plc Niederlassung für Deutschland, Platz der Einheit 2, 60327 Frankfurt/Main, warranty number 701.013.726.726. Payoff: Cover- Direct, Versicherungsmakler GmbH., A-1130 Vienna, Hietzinger Hauptstrasse 35 DG, Tel. +43 1 969 08 40, Fax + 43 1 969 08 41, email: office@cover-direct.com. Claims must be made with the liquidator within 8 weeks from the commencement of insolvency in accordance with § 1 para. 3 PRV, otherwise the claims will be lost.

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